Jennifer Swenson Awarded Caregiver of the Year

At Your Service, Inc takes such pride in each one our caregivers. We firmly believe that our caregivers are the strength of our Company. Each one builds on our guiding principles to help the Company grow daily. Today, Home Care is one of the fastest growing industries and caregiving in particular, is one of the most responsible positions, assisting individuals with their daily challenges. Each caregiver helps enable our clients to remain in the comfort of their own home providing the assistance they need. Make no mistake; this is a very important responsibility that we all take on. Our caregivers are the eyes and ears for the family. They are there to identify potential problems or concerns and to provide suggestions and solutions to make our clients feel safer, staying right where they are, where they want to be….at home.

At Your Service, Inc. holds our caregivers and staff to the highest standards of care, personal and professional responsibility as well a compassionate heart. We have high expectations of honesty, integrity, respect, and compassion.

Jennifer has met and exceeded all our expectations this year! We are so very proud to have Jennifer who is such an amazing example of dedication and compassion on our Team! Jennifer has met every caregiver requirement in the way of continued education, consistently following policy and procedure as well as being a mentor and assisting with training other caregivers with clients she knows well.

Jennifer has many years of experience in facilities, hospitals, and home care. Jennifer has also served our Country in the United States Navy before training and working in the health care field. We are so very grateful for her service and so very proud to have her on our Team!

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“AT YOUR SERVICE” Receives 2021 Best of Home Care® – Leader in Excellence Award

 
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“AT YOUR SERVICE” Receives 2021 Best of Home Care® –
Leader in Excellence Award

Oconomowoc, WI – AT YOUR SERVICE announced today that for the fourth year in a row, it received the distinguished Best of Home Care – Leader in Excellence Award from Home Care Pulse, the leading firm in quality assurance for home care. The Leader in Excellence Award is the highest recognition awarded and AT YOUR SERVICE is now ranked among the top 15% of home care providers nationally participating in the Home Care Pulse Satisfaction Management Program.

This accomplishment demonstrates AT YOUR SERVICE’s long-term dedication to quality care and client satisfaction. To qualify for this award, AT YOUR SERVICE’s clients and caregivers were interviewed each month by Home Care Pulse. Over a 12-month period, AT YOUR SERVICE received client and caregiver satisfaction ratings above the 95th percentile, in every single category.

“Winning this award with the highest scores in the entire Country four years in a row is truly a remarkable feat and a great way to start off our 12th year in business. It’s an honor to be nationally recognized as a premiere Home Care agency. We have the best caregivers in the market and it’s nice to have them be recognized for this accomplishment.” said Tom Genetti, the Owner of AT YOUR SERVICE.

The Best of Home Care – Leader in Excellence Award highlights the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.

“We are happy to recognize AT YOUR SERVICE as a Leader in Excellence. We’ve been impressed by their commitment to their clients and caregivers, as well as the quality of the overall care they provide. They really stand out in their market as a top home care provider,” says Aaron Marcum, CEO and founder of Home Care Pulse.

About AT YOUR SERVICE

AT YOUR SERVICE is a private duty home care company, providing in home care for older adults. Owned & operated by Tom Genetti, and established in 2010, they service Waukesha County and the surrounding communities.

To find out more about AT YOUR SERVICE’s commitment to excellence and quality care, please visit www.weare-atyourservice.com or call 262-354-3700.

 

"AT YOUR SERVICE" Raises Minimum Wage to $15 for All Caregivers

For Immediate Release

Oconomowoc, WI - “AT YOUR SERVICE”, a Home Care company based in Oconomowoc, announced today that it has decided to join the “Fight for $15” campaign by raising all new and existing employee wages to $15/hr.

With the current population trends, the Home Care industry is experiencing significant growth not just in revenue but also in the number of providers. Home Care companies and Facilities alike are in an extremely competitive environment for hiring and retaining caregivers.

Tom Genetti, owner of “AT YOUR SERVICE” states, “We are leading the charge and taking a stand to ensure our voice is heard loud and clear. We believe in the “Fight for $15”. We believe strongly that caregivers deserve more than the current marketplace provides and effective immediately “AT YOUR SERVICE” is increasing wages for all new and existing employees to the $15 minimum. We’re already an award-winning Home Care company and this initiative not only strengthens our position in the marketplace as an independent Home Care company, it rewards our staff for a job well done.”

To find our more about our commitment to excellence and quality care, please click here.

For more information, contact us at: 262-354-3700.

About AT YOUR SERVICE

“AT YOUR SERVICE” is a private duty home care company, providing in home care for older adults. Owned and operated by Tom Genetti, and established in 2010, they service all of Waukesha County and the surrounding communities.

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Tom Genetti featured in THINKlocal Magazine!

 
 

Tom Genetti the Owner of "AT YOUR SERVICE" was featured on the cover of the Fall issue of THINKlocal Magazine. Below is the feature article...

Tom Genetti grew up in the heart of Lake Country and never forgot his roots. While in college at UW- Madison, Tom was lucky enough to get a job in the Music Industry. That company was Sony Music where he spent the next 30 years. The last 19 years were spent working in New York City while living in Connecticut where he and his wife Sharon (also from Lake Country), raised their four children. 

In 2009, Tom decided it was time to do something he always wanted to do; move the family back home and start a locally owned business where he could “give something back to the community that he grew up in”. 

“AT YOUR SERVICE” Inc. providing in home care for older adults was the perfect solution. A business that truly cares and helps the local community; an industry that is growing by leaps and bounds based on the desire of most older adults to remain in their home for as long as possible as they age. 

Tom didn’t want nor need to be a franchise like most of the other Home Care companies, he wanted to be local. “There is tons of support for local businesses in the Lake Country area and based on our growth over the past 6 years, it’s everything I’ve dreamed about” states Tom.  “It means an awful lot for our clients to know that we’re local, and we’ll be here for years to come to help them when they need it the most.  “AT YOUR SERVICE” Inc. provides an affordable alternative for those individuals who wish to remain in their homes and live a healthier and happier life. We help all of our clients to experience quality of life, maintain independence and most importantly peace of mind”.

“AT YOUR SERVICE” Inc. was built on three guiding principles; Quality Care, Consistent Caregiving and the Ultimate Client Experience. They strive to develop long-term relationships with their clients to enrich their lives. They bring them a sense of the outside world, give them a consistent visit to anticipate and they listen and engage in what their clients have to say.
Whether you are caring for a loved one or just want to stay in your own home maintaining peace of mind, independence and quality of life, “AT YOUR SERVICE” Inc. can help.

Tom welcomes anyone to stop by, say "hello" and learn more about what "AT YOUR SERVICE" has to offer!